CUSTOMERS
PLATFORM OWNER
Home
HubSECURE OWNER MODE
COMMERCIAL
Licence distribution
GUIDED SETUP
Add a customer without jumping between screens
Create the customer, first location and licence together. An activation code can be issued at the end.
ORGANISATIONS
Customers and groups
| Customer | Status | Locations | Tables |
|---|
▦
Select a customer
Choose a customer to manage its locations, licences and tables.
ONE CUSTOMER RECORD
Customers, onboarding and account health
CRM is part of Owner. Customer details, locations, licences, Manager access and activation progress all use the same record.
SALES PIPELINE
Customer journey by stage
Use the same customer record from first conversation through onboarding and live service.
| Customer | Onboarding | Locations | Licence | Tables | Next action |
|---|
◎
Select activity
Choose “Activity” beside a customer to see its CRM history and add a note, call, email, meeting or task.
SIGNED LICENCE PRODUCTS
Owner product controls
Switch optional products on or off for each customer licence, then save the signed entitlement policy. Tables cannot enable these products locally.
CUSTOMER LICENCES
Subscriptions
PLANS
Commercial plans
CONTROLLED DEPLOYMENT
Configuration rollouts
Deploy to a deterministic canary group first. Promote only after those tables acknowledge the version, or pause and restore every affected location to its previous working configuration.
⇢
Select a customer
Configuration campaigns and progress will appear here.
TABLEBUDDY CATALOGUE
Our apps and games
Set the commercial model once, then licence a TableBuddy product to every active licence, one customer, or one subscription. Package signing, certification and physical deployment stay separate release gates.
COMMERCIAL CATALOGUE
Products
ENTITLEMENTS
Active grants
TABLES
Installed fleet
▣
Select a customer location
Fleet devices appear here once a location is selected and activated.
| Table | Edition | Platform | Version | Status | Last seen |
|---|
MONETISATION
Invoices and payments
Invoices preserve the exact plan price, currency and tax used at issue time. Recording the final payment activates the linked subscription and renews its term.
| Invoice | Customer | Total | Paid | Due | Status |
|---|
TREND
Daily app opens
POPULAR
Top apps and games
INDIVIDUAL USES
Recent app sessions
Every completed use is shown separately, so a five-minute session stays visible as five minutes rather than disappearing into the total.
ADMINISTRATORS
Invite secure portal users
Assign platform, organisation, group or single-location access. Invitation secrets are shown once and passwords are never emailed or stored in plain text.
OWNER DIRECTORY
Manager accounts
Every customer login and its assigned access is visible here. Passwords remain private and are never displayed.
| Person | Assigned access | Status | Last login |
|---|
OWNER SUPPORT INBOX
Customer messages in one place
Every request keeps its customer, location and table context. Reply here, track its status, and keep the full audited conversation together.
INBOX
Support requests
?
Select a request
The customer’s message, context and reply controls will appear here.
